Turnkey Max-bot development
for business process automation
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Quick impact for business
Leads without waiting
The bot responds 24/7, asks clarifying questions and passes contacts to CRM. Requests are never lost, processing speed increases.
Sales and payments in chat
Payment acceptance via payment systems. After payment the bot grants access or creates a request. The client gets the result immediately.
CRM integration
Connection with Bitrix24, amoCRM, 1C: leads, statuses, tasks. Convenient stage and source control, a unified database for the sales team.
Less manual work
Answers to common questions, newsletters, surveys and reminders are handled automatically. Employees focus on important tasks.
What we automate
01
Sales
The bot receives inquiries from ads and the website, asks 2–4 clarifying questions and passes a warm lead to the manager. It can send a proposal, remind about a deadline, show product/service options and collect a prepayment. The CRM records the source, campaign tags and the responsible person. You see the status of each lead and team response time.
02
Marketing
Scenario-based messages for different segments: "new visitor", "added to cart", "incomplete payment", "customer 90+ days without a purchase". Easy promo code and referral setup to encourage repeat orders and recommendations. A/B text and offer variants to find what drives more leads and payments without developer involvement.
03
Customer support
Ready-made answers to popular questions, a knowledge base and fast search. Based on keywords or client status the bot transfers the conversation to an agent and attaches the request card. After resolution — a quick quality rating and comment. This reduces the load on messengers and improves customer satisfaction.
04
Operational tasks
Online booking and reservations with one-click confirmation. Reminders about visits, order statuses and delivery. Integrations with calendar and warehouse: available slots, stock levels and restock dates are visible right in the chat. Employees are less distracted by repetitive answers — the process follows the rules.
05
Payments and control
Payment acceptance 24/7, automatic receipt and status issuance "paid/pending". Order reconciliation and period reports. Role-based access rights (manager, sales rep, accountant), action log for internal control. This helps eliminate errors and speeds up month-end closing.
06
Security and access
Role and permission separation (read/write/approve), single sign-on via token or access code, webhook protection (secrets/signatures), IP restrictions for the admin panel. Logging of logins, changes and message dispatches. Regular backups with recovery testing, critical event notifications.
07
Reporting and monitoring
Dashboards for leads, conversions, payments, average order value and response time. Breakdown by sources and campaigns. Auto-exports daily/weekly to email or Google Sheets. CSV/Excel export, basic alerts: "lead drop", "bounce increase", "response delay".
08
Approvals
Simple "needs approval" chains: prices, discounts, non-standard requests. Notifications to responsible persons, "Approve/Reject" buttons right in the chat, reason comments. Decision recording with signature and timestamp, approval log, delay reminders.
09
Website and ad integrations
UTM tag support, event passing (view, click, lead, payment) to analytics. Audience segment return to ad platforms for retargeting. Embeddable widgets/bot links, postbacks for call tracking. Data reconciliation between the bot, website and CRM.
09
Logistics and delivery
Shipment and delivery statuses, parcel tracking, delivery window selection, reminders and follow-up attempts. Delivery confirmation and quality rating collection. Integration with courier services and internal routes. Full history per order — transparent for the client and the manager.
10
And much more
MAX-bot is a flexible platform that can implement almost any client-facing and internal process logic: from simple scenarios to complex action sequences. The solution scales with the business, unifies channels and systems, and scenarios can be extended without stopping current operations.
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Why MAX-bot is convenient for clients and companies
The client does not need to install a separate app — just follow a link or QR code. Messages arrive fast and are never lost. The bot works 24/7, accepts payments and creates bookings in one tap. For the company it means fewer routine tasks, fewer errors and a unified lead database in CRM. Launch is possible in a short time with gradual feature expansion.
